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Survey: Consumers Prefer Telehealth Over In-Person Visits for Routine, Mental Healthcare
Mobi Health News – September 29, 2022
A recent J.D. Power study shows that consumers are increasingly preferring telehealth to in-person care for routine health visits, with their top reasons including “convenience, the ability to receive care quickly, and the ease of access of health information.” This falls in line with the larger trend of telemedicine’s increased adoption among patients, as it has remained a large part of patient experiences especially compared to pre-pandemic levels.