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LIVE EXPERT ® Virtual Customer Service System
✔ Instantly Connect & Video Chat
with an Available Agent
✔ Highest Quality Video Chat Kiosks
& Service Terminals
✔ Video Chat with Agent by Scanning
QR Code or Clicking Web Links/Widgets
LIVE EXPERT ® Virtual Customer Service System
✔ Instantly Connect & Video Chat
with an Available Agent
✔ Highest Quality Video Chat Kiosks
& Service Terminals
✔ Video Chat with Agent by Scanning
QR Code or Clicking Web Links/Widgets
LIVE EXPERT ® Virtual Customer Service System
✔ Instantly Connect & Video Chat
with an Available Agent
✔ Highest Quality Video Chat Kiosks
& Service Terminals
✔ Video Chat with Agent by Scanning
QR Code or Clicking Web Links/Widgets
Most Comprehensive Features for Virtual Services
✔ Automated video call routing & queue
management. After-hours workflow.
✔ Agents can co-browse, share forms,
verify ID, accept payment.
✔ Live video call transfers. Ability to invite
3rd parties to join session in real time.
Most Comprehensive Features for Virtual Services
✔ Automated video call routing & queue
management. After-hours workflow.
✔ Agents can co-browse, share forms,
verify ID, accept payment.
✔ Live video call transfers. Ability to invite
3rd parties to join session in real time.
Most Comprehensive Features for Virtual Services
✔ Automated video call routing & queue
management. After-hours workflow.
✔ Agents can co-browse, share forms,
verify ID, accept payment.
✔ Live video call transfers. Ability to invite
3rd parties to join session in real time.
More government functions are adopting virtual customer service for a wide range of services.
Benefits are improved access to services, quality of services, and staffing efficiency.
Benefits are improved access to services, quality of services, and staffing efficiency.
More government entities are adopting virtual customer service for a wide range of services, improving staff efficiency and service availability.
Virtual customer service achieves greater customer usage and produces superior service outcomes than self-service.
Virtual customer service achieves greater customer usage and produces superior service outcomes than self-service.
Virtual customer service is transforming the
self-storage industry.
Self-storage companies using Live Expert reduce facility staffing cost by up to 90% while increasing customer engagement & acquisition by over 100%. In addition to needing fewer employees, virtual service also simplifies training, reduces staff turnover, and makes it possible to expand service hours economically.
self-storage industry.
Self-storage companies using Live Expert reduce facility staffing cost by up to 90% while increasing customer engagement & acquisition by over 100%. In addition to needing fewer employees, virtual service also simplifies training, reduces staff turnover, and makes it possible to expand service hours economically.
Virtual customer service is transforming the self-storage industry.
Self-storage companies using our Live Expert virtual customer service system & kiosks reduce staffing costs by up to 90%, while increasing customer engagement and customer acquisition by over 100%.
Virtual customer service also simplifies training, reduces staff turnover, and makes it possible to economically expand service hours.
Self-storage companies using our Live Expert virtual customer service system & kiosks reduce staffing costs by up to 90%, while increasing customer engagement and customer acquisition by over 100%.
Virtual customer service also simplifies training, reduces staff turnover, and makes it possible to economically expand service hours.
Arizona MVD
The American Association of Motor Vehicle Administrators (AAMVA) awarded its Trailblazer Award to the Arizona MVD for its TeleMVDprogram, which uses ClairVista’s Live Expert kiosks for a wide range of MVD services.
The American Association of Motor Vehicle Administrators (AAMVA) awarded its Trailblazer Award to the Arizona MVD for its TeleMVDprogram, which uses ClairVista’s Live Expert kiosks for a wide range of MVD services.
Arizona MVD
The American Association of Motor Vehicle Administrators (AAMVA) awarded its Trailblazer Award to the Arizona MVD for its TeleMVD Program, which used ClairVista’s Live Expert virtual customer service system and kiosks for a wide range of virtual MVD services.
The American Association of Motor Vehicle Administrators (AAMVA) awarded its Trailblazer Award to the Arizona MVD for its TeleMVD Program, which used ClairVista’s Live Expert virtual customer service system and kiosks for a wide range of virtual MVD services.
100% browser-based video chat
Live Expert Mobility
Add video chat customer
service to your mobile app.
Live Expert Station
Video kiosk system
for customer service.
Live Expert Studio
What agents use for video chat customer service
- Automated video call routing to available staff
- Automated queue mgmt. and afterhours message
- Detailed view of all customers in session & waiting
- Detailed view of all agent status & expertise
- Invite another agent. Transfer live video calls
- Invite & add 3rd party to session in real-time
- Library of frequently used webpages, videos, forms
- Co-browsing, screen sharing, annotation
- Complete forms, obtain signature, verify ID
- Automatically saves documents & photos to cloud
Virtual Service System for All Industries
Virtual Consultations
Real-time and scheduled services that increase customer conversion and engagement. engagement
Key Uses
- Customer acquisition
- Sales consultation
- Product demonstration
- Professional services
- ID authentication & customer verification
Support Service
Advanced video call routing that instantly connects customers to the best available expert based of customer’s need
Key Uses
- Equipment services
- Technical support
- Field staff support
- Claims support
- Professional services
Telehealth & RPM
Next generation telehealth & remote patient monitoring system designed for ease of use and patient engagement.
Key Uses
- Primary and post acute care
- Remote patient monitoring
- Population management
- Therapy and counseling
- Virtual registration services